Certifications & Professional Development

5 verified certificates across customer service, healthcare, and professional development.

Zendesk Customer Service Professional Certificate

LinkedIn Learning

February 20264h 31m

A professional certificate program covering customer service foundations, troubleshooting techniques, and relationship building with customers using Zendesk platform best practices.

Relationship BuildingTroubleshootingCustomer Service
Verify

Drake Medox | Homecare On-Boarding Programme

Drake Medox

February 2026Score: 100%

Comprehensive homecare on-boarding training programme by Drake Medox New Zealand, covering safe and respectful person-centered care delivery in home environments.

HomecareOn-BoardingPerson-Centered Care
Verify

Improve Your Time Management Skills

LinkedIn Learning

July 20254h 34m

A learning path focused on mastering time management, covering delegation strategies, task prioritization, work-life balance, and productivity techniques for professionals.

Work-Life BalanceTask ManagementDelegationPrioritization
Verify

Develop Your Customer Service Skills

LinkedIn Learning

June 20254h 2m

A comprehensive learning path for developing customer service skills, including effective communication, conflict resolution, and delivering exceptional customer experiences.

Customer Service SkillsCustomer CommunicationCustomer ServiceProblem Solving
Verify

Word Essential Training (Microsoft 365)

LinkedIn Learning

June 20253h 6m

Essential training on Microsoft Word within the Microsoft 365 suite, covering document creation, formatting, collaboration features, and professional document management.

Microsoft WordDocument FormattingOffice 365
Verify